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Nationwide coverage
Comprehensive healthcare networks and wellness programs
Tied as best health insurance company for 2025
Scored 76 out of 100, down 3% from previous year
Primarily government-sponsored programs nationwide
Government healthcare programs and underserved communities
Consumers mostly dissatisfied with overall service
Poor customer service and long wait times
14 states with strong regional presence
Blue Cross Blue Shield network benefits and employer groups
Good network coverage through BCBS affiliates
Reliable for employer-sponsored plans
Nationwide with focus on seniors
Senior-focused healthcare and Medicare specialty
Excellent Medicare Advantage options
Good customer service for seniors
Nationwide coverage
Value-driven coverage backed by financial strength
Competitive rates and good online experience
Quick claims processing
All 50 states with extensive agent network
Local agent relationships and bundled savings
Highest ranking for customer satisfaction with auto claims
Excellent local agent support
Nationwide with strong suburban presence
Accident forgiveness and personalized protection
Good accident forgiveness program
Competitive rates with Drivewise program
Nationwide and international markets
Customizable coverage and commercial insurance expertise
Good customization options for policies
Strong commercial insurance offerings
Illinois, Montana, New Mexico, Oklahoma, and Texas
Blue Cross Blue Shield regional strength and community focus
Strong regional BCBS network
Good community involvement and local support
Nationwide with strong online presence
Usage-based insurance and tech-savvy drivers
Consistently ranks below State Farm, GEICO and Allstate
Good Snapshot usage-based insurance program
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